Privacy Policy

Welcome to Shimano Shop at CatchProGear (“we”, “us”, or “our”). We’re committed to protecting your privacy with the same dedication we apply to crafting quality fishing gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website catchprogear.com.

1. Information We Collect

Just as the right bait attracts specific fish, we collect certain information to enhance your shopping experience:

• Personal Information: When you make a purchase or create an account, we collect details like your name, email address, shipping address, payment information, and phone number – all essential for delivering your fishing gear worldwide.
• Transaction Data: Details about purchases of rods, reels, lines, and accessories, including payment method and order history.
• Technical Data: IP address, browser type, device information, and how you navigate our site – helping us improve your online experience.
• Communication Data: Any correspondence when you contact our team of fishing enthusiasts at [email protected].

2. How We Use Your Information

We handle your data with the same precision as tying a perfect fishing knot:

• Process and ship your orders for graphite rods, braided lines, and other tackle worldwide
• Provide customer support for your fishing gear inquiries
• Improve our website and product offerings based on angler preferences
• Send order confirmations and shipping updates (no spam – we respect your inbox like we respect the water)
• Prevent fraud and enhance payment security (PCI-DSS compliant)
• Comply with legal obligations (because even fishing shops follow the rules)

3. Data Sharing & Disclosure

We’re more selective about sharing data than we are about sharing secret fishing spots:

• Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, PayPal), shipping, and IT services – all bound by confidentiality.
• Legal Requirements: Only when required by law or to protect our rights.
• Business Transfers: In the rare event of a sale or merger, your information may transfer to the new owners.

We never sell your personal information to third-party marketers.

4. International Data Transfers

Since we serve anglers globally (excluding some Asian and remote regions), your data may be processed outside your home country. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same vigilance as high-performance fishing lines protect against sharp teeth:

• SSL encryption for all transactions
• Regular security audits
• PCI-DSS compliance for payment processing
• Access controls to personal information

While we implement strong security measures, no internet transmission is 100% secure. We encourage anglers to use strong passwords and protect their login details.

6. Your Rights

You have rights regarding your personal data, including:

• Accessing or updating your account information
• Requesting deletion of your data (subject to legal requirements)
• Opting out of marketing communications
• Restricting or objecting to certain processing

To exercise these rights, contact us at [email protected]. We’ll respond faster than a Shimano reel retrieves line.

7. Cookies & Tracking Technologies

Our website uses cookies – small data files that help:

• Remember your preferences (like your favorite rod type)
• Analyze site traffic to improve the angler experience
• Enable features like the shopping cart

You can control cookies through your browser settings, though this may affect site functionality.

8. Children’s Privacy

Our products are designed for anglers of all skill levels, but our website isn’t directed at children under 16. We don’t knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this policy occasionally – we’ll notify you of significant changes by posting the new policy on our site with an updated date.

Tight lines and secure shopping,
The CatchProGear Team